Privacy Policy
How we collect, use, and protect your personal information
1. Information We Collect
When you book an appointment, contact us, or use our website, we may collect:
- Name, email address, and phone number
- Booking preferences and service history
- WhatsApp communications related to your appointments
- Website usage data (via cookies)
2. How We Use Your Information
We use your personal information to:
- Confirm and manage your appointments
- Send booking reminders and confirmations
- Respond to your enquiries
- Improve our services based on your feedback
- Send occasional promotional offers (with your consent)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, or disclosure. WhatsApp communications are protected by end-to-end encryption.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at [email protected].
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ezel Luxury Spa and Salon
Adjacent Ezel Fashion Gh, Oyarifa, Accra, Ghana
WhatsApp: +233 53 666 1668
Email: [email protected]
